DSP Managed Services

Managing daily IT operations and multi-vendor relationships can be time-consuming, and deprive you of precious time to focus on what is important. Your smart alternative would be to outsource the management of your entire information and communications technology environment (or parts thereof) to a trusted service provider

IT Certified
Resolved tickets
Hours of Support
Manged Assets

Why to select DSP Managed Services

DSP Managed Services capabilities are deep and varied. They fall into four fields of focus

Our Managed Services available to help you in

  • Increased complexity of the technology universe, that quickly erode the relevance of their current technology.
  • The desire to save money by transforming capital expenditures (CapEX) into operating expenses (OpEx), which also provides more flexibility for nimble system upgrades.

  • Regulations with stringent record keeping and reporting requirements, which are beyond the capacity of most in- house IT staff.
  • Concern over security from theft, intrusion or exposure of sensitive data, especially when so many devices used to access the organization’s information.
  • A preference for putting in-house IT experts to work on revenue- producing functions, rather than business-supporting functions.

Our Managed Service Offerings are driven by Service Level and Operational Level Metrics that are defined to increase customer satisfaction, reduce turnaround time and reduce operational costs. DSP utilizes an onsite-offshore model for managed services delivery thereby ensuring around the clock support and reduced costs. We can take the entire gamut of IT services under the umbrella of an organization and manage them using DSP’s Unified IT Management Model or take specific horizontal or vertical service offerings mentioned above and provide managed services around the same.